Privacy Policy

At Harper Montreal Fashionhouse ("Harper Montreal Fashionhouse," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or use our services.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Place an order on our website

  • Create an account

  • Contact our customer support team

  • Subscribe to newsletters or promotional communications

  • Participate in surveys, contests, or promotional campaigns

The information we collect may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information

  • Account login details

  • Any information you provide when communicating with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages viewed and time spent on our website

  • Approximate geographic location

  • Referral sources and browsing behavior

This information helps us improve our website, services, and customer experience.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing and Customer Service

  • Process and fulfill orders

  • Manage payments and transactions

  • Provide customer support

  • Communicate regarding purchases, deliveries, and returns

Website Improvement

  • Analyze website performance and user behavior

  • Improve products, services, and website functionality

  • Conduct research, analytics, and business development activities

Marketing Communications

With your consent, we may send promotional emails, special offers, product updates, and marketing communications.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Security and Fraud Prevention

We use personal information to:

  • Verify user accounts

  • Detect and prevent fraudulent activities

  • Protect our business, customers, and website

  • Enforce our terms, policies, and legal rights

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor activity

  • Personalize content and offers

  • Maintain website security

You may disable cookies through your browser settings. However, certain features of our website may not function properly if cookies are disabled.

4. Sharing of Personal Information

We do not sell your personal information.

We may share your information with trusted third parties who assist us with:

  • Payment processing

  • Order fulfillment and shipping

  • Website hosting and maintenance

  • Marketing and analytics services

  • Customer support operations

These service providers may only use your information to perform services on our behalf and must protect your information appropriately.

5. Legal Requirements

We may disclose personal information when required by law, regulation, legal process, court order, or governmental request.

We may also disclose information when necessary to:

  • Protect our legal rights

  • Prevent fraud or security threats

  • Enforce our policies and agreements

  • Protect the safety of our customers and business

6. Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction.

7. Children's Privacy

Our website and services are intended for individuals aged 16 years or older.

We do not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will promptly delete it.

If you believe a child has provided us with personal information, please contact us immediately.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your data in a portable format

  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Data Security and Retention

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

11. International Data Transfers

Your information may be processed and stored in countries outside your country of residence. By using our services, you acknowledge and agree to such transfers where permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page with a revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Harper Montreal Fashionhouse
Email: info@harpermontrealfashionhouse.com

For privacy-related requests, data access requests, or data deletion inquiries, please contact:

info@harpermontrealfashionhouse.com